A momentary absent-mindedness or just bad luck… this can happen to all of us, but when things like this happen just an email to firstname.lastname@example.org. Put a photo of your clothes damages and a brief info about what happened. We will prepare a discount that will help you bring your clothes back to life.
More info below…
We will need a proof of purchase or an order number.
We will take into account the age of your clothes and normal wear and tear will not be covered or clothes that have already been replaced in the crash replacement program.
You can choose a replacement from the same product category and collection.
The crash replacement may only be applied in our online store. Discounts will be calculated based on the not discounted product price.