F.A.Q.

Shipping

How will I receive my order?

Your parcel will be delivered via courier service like DHL.

When will I receive my order?

Processing time usually takes 2-5 working days when the product is in our stock. In other case please contact us.

Are you shipping abroad?

Yes, simple let us know you’d like that. You will need to tell us what is the destination and we will give a you a shipping quote.

How can I get a free shipping?

For all orders above 100EUR shipping is free.

Payments

How can I pay for my order?

You can do it by choosing one of the methods described below:

On-line Payments – Przelewy24.pl service
Cash on Delivery (COD) – available when sending via courier services
Bank Transfer – directly to our bank account
PayPal Service – international way of sending money

Is my payment secure?

Our online payment system is based on Przelewy24.pl service.
Przelewy24 is a service by Grupy DialCom24 from Poznań, for whom PayPro S.A. – Paying Agent – is deducting authorization and payments based on Governor of National Bank of Poland decision No. 1/2011 from 1.04.2011 and is furthermore provides payment services based on decision of Polish Financial Supervision Authority (PFSA) from 10.06.2014, referenced in the payment register together with DialCom24 Ltd. – Paying Agent – under the number IP24/2014 (more info can be found at https://erup.knf.gov.pl/View/). PayPro S.A. as a National Payment Institution is subjected to controls by Polish Financial Supervision Authority (PFSA).

Orders and Returns

How can I place and order?

In our shop you can order things as a registered user or as a guest. You only need to place an interesting product in the cart and fill in the order form and selecting a payment of your choosing.

Do you have a problem with sizing?

We can exchange your product to another – you have 14 days to make a decision.
For the exchange process to go smooth, please follow the guidelines below:

Fill in the statement you can download from here.
Put in a package all your unused products with all tags and the statement.

Send to:

Noboo M. Malik Spółka Jawna.
ul. Hagera 43,
41-800 Zabrze, Poland

Who should I contact regarding my order?

If you wish to contact us, please use the contact form or write an e-mail to kontakt[at]mobelsport.pl.

The products you have do not fit your expectations?

Don’t worry! You have 14 days to exchange/return it.
For the exchange process to go smooth, please follow the guidelines below:

Fill in the statement you can download from here.
Put in a package all your unused products with all tags and the statement.

Send to:

Noboo M. Malik Spółka Jawna.
ul. Hagera 43,
41-800 Zabrze, Poland